World Vision issues

Urgent Tickets

Found 128 issues

#11245 - Child upload - new uploaded by 43 children immediately deactivated
#10742 - WV9287 Active Sponsored Children bug
#10345 - WV9095 Website move to HTTPS
#11908 - WV9623 Non-giving form response entity drop-down
#12522 - Issue with editing page in CMS
#12931 - Pledges and non-giving commitment jobs - Cannot log into FTP
#12954 - Another test ticket
#12953 - Test ticket
#13028 - Passing regular giving amount and product through a URL...
#13297 - Issue with news story - editing tools have gone
#11784 - WV9566.001 mySponDisplayChildNumDaysSpon
#13806 - Unable to make donations
#14050 - SEO issues - xml sitemap 404 urls and duplicate urls
#14074 - Request for draft contract
#14088 - LiveChat link not working
#14192 - You Tube Video Not playing 12-6x1
#14233 - Mary set up a workflow but it doesn't seem to be working
#14237 - CUV video landing page not showing most recent CUV
#14253 - MSP letters DATA BREECH
#14306 - Staging site appearing in search results for "World Vision"
#14371 - Page retrieved from trash, url not working
#14378 - Enabling Chat - test site not working
#14379 - Background colour changed to grey in 12 column auto height block
#14609 - "Wills" redirect in trash - how do I retrieve it
#14614 - Did someone at Graymatter do a child upload?
#14650 - Mobile redirect page not going to the right page
#14678 - Video landing page video automuted on Samsung G6
#14269 - WV9966 Full bleed nav and footer across site
#14073 - WV9933 Cookies pop-up
#14569 - Issues sending photos and letters...
#15230 - /hope Vanity URL & Redirect for UTM Tracking
#15372 - This is a test
#15417 - External link not working
#15509 - Donation made at 12:00 today did not come into the data file or CMS
#15547 - Link not working
#15640 - MSP registrations wiping email consent
#15636 - Christmas campaign - full bleed template issues
#15753 - Subscriptions Sub-Domain Hostname on AWS
#15910 - Random open quote mark on mobile
#15955 - Issue with url working on Chrome but not Edge
#16014 - Child Sponsorship Old Pages?
#15761 - Sponsor gets 'an unexpected error occurred' when logging on...
#16696 - Remove footer pie chart from all Sponsor A Child pages
#16825 - I can't seem to edit in the CMS
#16858 - CS Conversion Tracking Issue
#16876 - Amend Footer for all Global6K Pages
#16981 - Related Bug #13699 - 3 column 3x1, 2x1 and 1x1 - text spills out of block
#17375 - New data birthday file has stopped existing data (from previous upload) from working...
#17443 - Birthday card file
#17496 - Bounceback failing on 'send card'
#17607 - Please switch spring older to spring younger card (for the mopup)
#17609 - Spring journal completion error...
#17652 - BIRTHDAY card journey error
#17721 - MSP in offline mode?
#17729 - Sponsor logged in and saw someone else's account details and child...
#17767 - No Index on Website
#18003 - CAPS URL slug redirecting
#18300 - Could you help me with my advanced form?
#18665 - Personalisation not working on feature block full width
#18805 - CSV has 0 supporters in it on staging site...
#18824 - URGENT: New Sponsor can see previous sponsors first photo to her child
#17967 - Birthday card testers in the campaign...
#19067 - Staging site linked with production CRM (Echo)
#19240 - Unable to create an account
#19631 - Child pool missing on front-end / becoming unavailable
#20233 - Direct Debit API is offline
#20345 - Issue with birthday card (no letting sponsors start the journey on MSP)
#20546 - Content added to sitewide navigation in error (can't get rid of it!)
#20735 - Content added to sitewide navigation
#20782 - Unable to input card number to make a donation from a PURL
#21073 - Childhood Rescue page not loading correctly
#22139 - my world vision block added to sitewide navigation in error
#22258 - URGENT - no children showing as available on website
#22392 - New appeal to be set up
#22481 - Birthday campaign file
#22585 - Landing page URL asking for login
#22650 - unable to delete blocks on the CMS
#23099 - Content displaying on the site wide
#23213 - wrong child on sponsor msp
#23257 - Facebook Pixel Tracking on Christmas Campaign
#23267 - Facebook Pixel Code
#23307 - Urgent ticket test
#23919 - Multi sponsor cant see one of her children on her account
#24187 - sponsor unable to signup for sponsorship with email
#24243 - Using concrete 5 for Ukraine Crisis Appeal
#24628 - Change API key for Paysafe and Paypal
#24664 - ECHO API password change
#24948 - mysponsorship.worldvision.org.uk site not being reached
#25178 - Test API timing out
#25069 - Please change login email...
#25153 - Sponsor seeing Error messages while trying to log into MSP
#25994 - Test urgent issue emails
#25995 - Test urgent emails part 2
#26002 - Testing urgent issue alerts
#27661 - ECHO images - missing images
#28063 - WVUK website down - please point main WVUK website to MSP page:
#28441 - No emails from no-reply for CYOC
#28442 - Rosie's sign off appearing as Claire
#28444 - Supporter Donation Check
#28477 - Corrupted Christmas card file
#28540 - Page error
#28552 - Campaigns on live site in error
#28561 - Horizon API password changed?
#28563 - Delete Campaign Create
#28586 - Blocked IP
#28588 - Delete account - two accounts one email?
#28585 - Supporter issue - sending first letter
#28592 - Spring BB background images!!
#28602 - Spring BB - supporter error?
#28611 - Email addresses
#28633 - Pen testing
#28634 - Login Wonky?
#28641 - On page nav
#28606 - API Change? CEWs and FLs
#28649 - Is someone testing?
#28654 - No reset password emails?
#28660 - Adding NEW card to campaign
#28661 - Christmas Bounceback Testing
#28664 - Email address
#28663 - 401727169 - No APR?
#28677 - Email address
#28678 - Button on global date driven alert
#28687 - PDF not created - Christmas Card
#28698 - Email address
#28699 - Reinstate sponsorship on testing
#28705 - Testing site birthday files
#28722 - Greeting Card bug
#28724 - Ta-ra!